What does it mean to have an individual lease?
Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.
What is included in the rent?
13th & Olive rent includes: utilities (water, sewer, and trash pickup), extended cable, Internet, washer & dryer, access to all of 13th & Olive’s amenities, and a wonderful team that is there to help you anytime you need them.
Do you have a roommate matching system?
Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.
When is my rent due?
Your first rental installment is due on or before move-in day with the remaining 11 installments due on the first of every month. Rent is a lump sum for the lease term, understanding this is less than 12 months for a first-time resident, the lump sum amount is split into 12 equal installments. Please don't hesitate to contact our leasing team with any questions!
How do I pay my rent?
We accept payment via check, money order, or through the online system.
Do you allow pets?
Yes, pets are allowed at 13th & Olive.
Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?
13th & Olive’s insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.
What if I need to break my lease or don't return for the spring semester?
13th & Olive’s lease is binding and cannot be broken. If you cannot live at 13th & Olive after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.
What if I need maintenance in my bedroom or apartment?
If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.
How do I receive mail and packages?
Your mail will be delivered to your apartment’s mailbox located on 13th & Olive property. 24-hour amazon locker hubs are also available!
What do I need to bring to my new apartment?
We suggest that you bring:
- Bedding for a full-sized bed.
- Decorations to make your new room feel like home!
What kind of events do you have at 13th & Olive?
Not only is there free food at events, but it’s also a great way to meet people! Swing by the waffle truck that stops by our community every Tuesday!
Are leases for families with children available?
Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.
What if I don't have a Guarantor?
No Guarantor? No Problem, 13th & Olive offers Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap's application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.