Got Questions? We've Got Answers.

Call our office (541) 762-9120 or submit a guest card online. A team member will reach out within 24 hours.

We’d love to show you around! Drop by during our open hours or schedule a tour online for a guided experience.

Each resident signs an individual lease and is only responsible for their portion of rent.

Click "Apply Now," select a lease term and floor plan, and complete the online application. If applying with roommates, ensure you all select the same floor plan.

In order to guarantee your bed space, we will need a signed lease agreement. Leases are generated once your application is complete, and your screening has been approved.

Most applicants require a guarantor to provide the income verification, aside from any student loans, required to meet the income requirement and ensure you are able to make the monthly installment payments. If you do not have a guarantor, you can either try to self-qualify using your own income or apply to use a third-party guarantor service.

Please contact the onsite team for information about our third-party guarantor service

Typically 24-48 hours, depending on how quickly your guarantor submits their application.

Yes! All applicants who meet our qualifying criteria are welcome.

Availability varies. Contact us for details on short-term leases or summer housing options.

No, but you may relet your apartment by finding a new resident who must pass our screening and sign a new lease.

Start by selecting your lease term and floor plan. If you already have future roommates in mind, make sure everyone selects the same floor plan when applying. You'll then create an account, which you'll use for your application, online lease signing, and future Resident Portal access. Your login also saves your progress, so you can log back in anytime to complete your application or check its status.

Once your floor plan and lease term are set, you’ll have the option to add parking, pets, or renter’s insurance to your application. Some communities charge for parking, and spots may be limited, so it’s best to reserve in advance. Renter’s insurance is required, and if you don’t have your own policy, we offer a low-cost option you can add to your lease.

Next, you’ll fill in your contact details, current address, and other key information, like vehicle details or pet registration (if applicable). You’ll also need to upload a copy of your ID—this helps prevent fraud and ensures a smooth check-in process when you pick up your keys.

This short questionnaire helps us get to know you better! It provides insight into your academic focus, study habits, and social preferences, which helps us plan community events and assist with roommate matching if you don’t already have a roommate in mind.

Most residents will need a guarantor—a co-signer who helps meet income qualifications. You’ll provide their name and email in the application, and they’ll complete their portion separately. If you plan to qualify with your own income, you’ll enter your employment details and upload income verification (note: student loans cannot be used as proof of income).

Lastly, we’ll ask for an emergency contact—someone we can reach out to if needed. You’ll provide their name, contact information, and confirm whether they have authorized access to your unit in case of an emergency.

Once you’ve completed these steps, you’re all set! 🎉 Our team will review your application and reach out with next steps.

Rent is divided into 12 equal installments and due on the 1st of each month. Additional fees (e.g., pet rent, parking) are billed separately.

• Bank transfer (eCheck)
• Debit/credit cards – Fees apply (Visa, Mastercard, Discover, AmEx accepted)
• Recurring payments – Set up via the Resident Portal
• PayPal is not accepted

Student loans cannot be used for income verification but may be used to make payments.

Late fees apply starting the 4th of the month. Continued non-payment may result in eviction.

Leases cannot be canceled. However, you may relet your unit. Rent plans are fixed based on your floor plan and bedroom type.

Yes! You can request roommates in your application or use our roommate matching service, which pairs residents based on study habits, lifestyle, and social preferences.

No, but we consider preferences during placement.

Yes, if roommate mediation doesn’t resolve the issue, transfers may be available depending on same-gender unit availability.

Your bedroom includes a bed frame, mattress, desk, chair, and dresser. You’ll need:

• Bedding, toiletries, hangers, lamps, and shower curtains.

• Keys can be collected from the leasing office (details provided before move-in).
• Parking for unloading is available (locations vary).

Wi-Fi is included. Contact us for details on additional utility charges.

Each unit includes: Washer, dryer, stove/oven, microwave, dishwasher, and refrigerator.

Yes, as long as no permanent damage occurs (e.g., holes larger than a quarter).

Yes, each unit has a shared mailbox.

Residents must clean their own spaces. Units are inspected quarterly to ensure livable conditions.

Gatherings are allowed but must follow community rules and quiet hours.

Yes, but permits are required. Contact us for pricing and registration.

• Non-emergency – Submit a work order via the Resident Portal.
• After hours/emergency – Call the office or 911 for life-threatening situations.

Our onsite management team can assist with roommate disputes, financial concerns, and other issues.

Yes! Additional fees apply. PetScreening is required

Yes, per the lease agreement. B.HOM offers a low-cost liability insurance program that can be added to your rent. Click here for more information.

• Pay rent
• Submit maintenance requests
• Access lease documents
• Message management

Use the same email and password as your online application. Click "Forgot Password" if needed.

Go to Payments > Manage Billing Info in the Resident Portal.

Your dashboard shows your current balance. Click Payments for a full breakdown.

Yes, but you’re still responsible for rent. You may relet your unit to another resident.

Contact management for move-out instructions and key return details.

Instructions will be provided before move-out.

Deposits cover damages and outstanding fees. If no deductions apply, refunds are processed after move-out.

We do not offer storage spaces.

Our standard leases run from August to July, aligning with the university calendar. Leases starting after August still end in July unless renewed.

Yes! Click "Apply Now" to preview the online application before completing it.

No, but you can relet your unit.